Privacy policy

Last updated: October 23, 2026

Catch the Fire Worship Flags ("we," "us") respects your privacy. This policy explains what personal information we collect when you visit catchthefireworshipflags.com, buy from us, join our email list or take part in a Worship Intensive, and how we use and protect it.

Catch the Fire Worship Flags is based in British Columbia, Canada. We handle personal information in line with Canada's privacy laws and the laws that apply where our customers live.

What we collect

Information you give us

  • When you order: name, billing and shipping address, email, phone number (optional) and order details.
  • When you join our list or a Worship Intensive: name, email and, if you choose, your mobile number and birthday.
  • When you contact us: your name, email and anything you include in your message.
  • When you leave a review: your name, review text and any photos you upload.

Payment information: payments are processed securely by Shopify and our payment providers. We never see or store your full card number.

Information collected automatically: when you visit our site, we and our service providers collect information such as your browser and device type, IP address, approximate location, the pages and products you view, and how you arrived at our site. We collect it using cookies, pixels and similar tools.

How we use your information

  • To process, ship and support your orders, returns and exchanges.
  • To deliver digital products, training and Worship Intensive content.
  • To send emails, and texts if you've opted in, about our teaching, products and offers. You can unsubscribe anytime.
  • To show you relevant ads on platforms like Facebook, Instagram and Google.
  • To understand how our site is used and make it better.
  • To prevent fraud and meet our legal, tax and accounting obligations.

Who we share it with

We share personal information only with the service providers who help us run Catch the Fire Worship Flags, and only what they need to do their job:

  • Shopify: our online store, checkout and payment processing (Shopify's privacy policy).
  • Klaviyo: email and text messaging.
  • Meta (Facebook and Instagram) and Google: advertising and site analytics.
  • Our US warehouse and shipping carriers: to pack and deliver your order.
  • Microsoft Clarity: site analytics, heatmaps and session recordings (Microsoftโ€™s privacy statement).
  • Smile.io: our rewards program, if you join it.
  • Our ship-on-demand publisher: to print and ship book orders.
  • Our product review app: to collect and display reviews.

We may also share information when the law requires it, or to protect our rights.

We don't sell your personal information.

Where your information is stored

Our service providers may store and process your information in Canada, the United States and other countries. Privacy laws in those countries may differ from the laws where you live.

How long we keep it

We keep your information as long as you're a customer or subscriber, and as long as we need it for tax, accounting and legal purposes. Order records, for example, are kept for the period Canadian tax law requires. When we no longer need information, we delete it or make it anonymous.

Cookies and ad choices

Cookies help our store work (your cart and checkout, for example), help us understand site traffic, and help us show you relevant ads. You can block or delete cookies in your browser settings, but parts of the store may not work without them. Shopify lists the cookies it uses here.

To limit personalized ads:

We don't currently respond to browser "Do Not Track" signals, since there's no common standard for them.

Your choices and rights

Wherever you live, you can ask us to:

  • Tell you what personal information we hold about you, and give you a copy.
  • Correct information that's wrong.
  • Delete your information, unless we need to keep it for legal or tax reasons.
  • Stop sending you marketing. Every email has an unsubscribe link, and you can reply STOP to any text.
  • Withdraw consent you've given us.

Depending on where you live (for example Canada, California and other US states, the European Economic Area or the United Kingdom), you may have more rights under local law, including the right to complain to your privacy regulator. You can name an authorized agent to make a request for you.

To make a request, email onfire@catchthefireworshipflags.com. We'll confirm your identity before acting on it and reply within the time the law requires.

Children

Our store is meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we'll delete it.

Security

We use secure, reputable service providers and limit who can access your information. No system is completely secure, but we take reasonable steps to protect your information.

Changes to this policy

We may update this policy as our practices or the law change. The "Last updated" date at the top shows when it last changed.

Contact us

Questions or concerns about your privacy? Email onfire@catchthefireworshipflags.com. Andrea York, our founder, is responsible for privacy at Catch the Fire Worship Flags.

Text Message (SMS) Terms

If you opt in to texts from Catch the Fire Worship Flags, you agree to receive recurring automated marketing and order-related messages at the mobile number you provided. Consent isn't a condition of any purchase. Message frequency varies. Message and data rates may apply.

Text STOP to +1 833-524-1584 to unsubscribe at any time, or HELP for help. You can also email onfire@catchthefireworshipflags.com. Carriers aren't liable for delayed or undelivered messages. We may change the number we text from, and we'll let you know if we do.

When you sign up, we may ask whether you live in Texas. We use that answer only to comply with Texas text-messaging rules.