Worship Flag Rental Membership FAQ

happy worshipper holding many worship flags

Worship Flag Rental Membership: KNOWLEDGE BASE

KNOWLEDGE BASE

Most frequent questions and answers

How can we help you? Click on a heading below to learn more. 

Do you have a question about the Worship Flag Rental Membership that isn’t answered here? Click here to contact us, and we would love to help you.

 

WORSHIP FLAGS: GENERAL

The majority of our Worship Flags come from our Best Sellers list.  

In addition to Best Sellers, there are several worship flags available to members that are not available for purchase anywhere else!

When you have purchased a Worship Flag Rental Membership, then you will be provided a password to view and rent the available worship flags.

Some of the available worship flags are (but not limited to):

Best Selling Worship Flags: Lion of Judah, Fire, Father’s Heart, Covenant, Beautiful Offering, Faithful Promises, White Shimmer, Red Shimmer, Gold Metallic, Silver Metallic, Blue Metallic

Exclusive Worship Flags:  Spirit of Prophecy, Purple Metallic, Orange Shimmer, Green Shimmer

Every month! Visit us often, because we’re adding one or two additional worship flags,  only available for Members.

Each year, more than 40 new worship flags are introduced. Unfortunately it is not possible to offer all of them for rent due to limited inventory for some of the worship flags.

Most of the Catch the Fire Worship Flags Best Sellers are available to rent. With over 8 years of dance ministers and worshippers singing our praises, we know that our Best Sellers are going to have you covered! 

If you would like to make a request for a specific worship flag, please contact Karianna at karianna@catchthefireworshipflags.com.

Another option is to purchase the worship flag. Members receive 20% discount on all regular priced worship flags.

It is something we want to be able to offer in the future, but at this time, Members are permitted to rent one worship flag at a time. As soon as one flag is returned, another worship flag can be rented.

If the worship flag you wanted is no longer available for rent, then it means it is currently being rented by another Member.

Click here to request a flag rental or contact Karianna at karianna@catchthefireworshipflags.com for an estimated time when your desired worship flag will be available again.

After the purchase of a Worship Flag Rental Membership, you will be able to rent worship flags from Catch the Fire Worship Flags.

Worship flags rental fees are between 65-70% off the cost to purchase new flags:

  • Single layer flags: $85+ NOW $29
  • Double layer flags: $143+ NOW $49
  • Triple layer flags: $209+ NOW $69

Do you want to know how much the worship flags would cost to purchase brand new? Click here to browse our Best Sellers.

Members have a generous rental period of 30 days!

During the rental period, you will receive reminders by email about when the worship flag is due to be returned.

After 30 days, you will be charged another rental fee.

Yes!

You may purchase the flag at a 30% discount from the regular cost. Please contact Karianna at karianna@catchthefireworshipflags.com prior to end of the rental period to avoid losing Member benefits. We will create a new purchase order less rental fee and your 30% discount.

For example, if you wish to purchase a White Shimmer worship flag:

Purchase Price:         $85
Less rental fee:         -$29
Less 30% discount:  -$26
TOTAL INVOICE:        $30

Yes! 

Click here to request a flag rental or contact Karianna at karianna@catchthefireworshipflags.com for an estimated time when your desired worship flag will be available again.

WORSHIP FLAGS: LOST & DAMAGED

All worship flags are inspected for damage before shipping to Members. We also encourage Members to carefully inspect the worship flags when you receive it. If you notice damage or a flaw please contact Karianna at karianna@catchthefireworshipflags.com ASAP to let her know. It’s helpful to include a photo.

Some manufacturing flaws in the fabric are normal and expected. You will not be charged a replacement fee for manufacturing flaws or normal wear and tear.

During the rental period, you will receive reminders by email about when the worship flag is due to be returned.

When the rental period is finished you will be charged again for another 30 day rental period, up to 4 consecutive months.

If you return the worship flags within the next rental period, you are able to rent another pair of worship flags.

After 4 months, you will be considered owner of the worship flags and will not be charged again.  

In some cases, the flags can be repaired or cleaned.

You will be asked to pay a $19 repair fee.

If the flags cannot be repaired, you will be responsible to pay for a worship flag replacement.

The cost is calculated the same as if you are buying the rental worship flags.

For example, if you rented Fire worship flags:

Purchase Price:                   $221
Less original rental fee:    -$69
Less 30% discount:            -$67
TOTAL INVOICE:                  $85

Failure to pay to replace a damaged worship flag will forfeit your membership and you will not be permitted to receive any Member benefits unless a new Rental Membership is purchased.

The worship flags CANNOT be washed in a regular washing machine. The fabric is delicate, so please avoid vigorous scrubbing, but it is okay to use a spot cleaner.

If the spot can’t be removed, which prevents the worship flags from being rented to another worshipper, then you will be asked to pay for a replacement.

We insure every package but we need your help to file a claim for reimbursement.

Please take a photo of the damaged box, and the damaged flags and send the photos to Karianna at karianna@catchthefireworshipflags.com; please include your name and order #.

We will file a claim for the damaged worship flags, and will send a replacement ASAP. 

SHIPPING

As soon as you’ve returned one flag, you can rent another. There may be a delay in shipping the next worship flag until the previous flag is received, and inspected.

Worship flags are shipped daily, Monday to Friday, and if you order before 7am PST, the worship flags will be shipped that day.

Typically, worship flags are shipped with Priority Post mail service through USPS. Delivery is 2-3 business days. If you wish to have worship flags delivered with Express service, there will be an additional $40 charge to cover the added cost.

Please contact Karianna at karianna@catchthefireworshipflags.com when you are ready to return the worship flags and she will send you a prepaid label.

Then, print the label, apply it to box, and take it to your post office for shipping.

Delivery boxes are often unusable for return shipment. You can use your own box (dimensions should be 38”x3”x3”).

Alternatively, we highly recommend that you order a set of free shipping tubes from USPS (they must be ordered directly from USPS as your local post office does not usually have these available.) The link is: https://store.usps.com/store/product/shipping-supplies/dual-use-priority-mailpriority-mail-express-medium-tube-1098-P_O_1098M

MEMBERSHIP

The Worship Flag Rental Membership is a one-time fee of $99, which grants you access to rent worship flags from Catch the Fire Worship Flags. It helps to cover the administration fee.

Worship flags rental fees are between 65-70% off the cost to purchase new flags:

  • Single layer flags: $85+ NOW $29
  • Double layer flags: $143+ NOW $49
  • Triple layer flags: $217+ NOW $69

Unfortunately, the membership is available to US residents only.

If you purchased a Worship Flags Rental Membership and decide it isn’t right for you, you can request a refund within 7 days of purchase.

Please contact onfire@catchthefireworshipflags.com to receive a refund.

You can use a gift card to purchase the One-time Membership, but gift cards cannot be used to rent worship flags.

Promotional gift cards or discount codes cannot be used toward the Worship Flag Rental Membership or worship flag rental fee.

Unfortunately, no.

Promotional gift cards or discount codes cannot be used toward the Worship Flag Rental Membership or worship flag rental fee.

First, welcome to flagging worship. I love hearing testimonies of worshippers responding to God in this creative way to worship and elevate your praise.

Currently, only members who purchase the Worship Flag Rental Membership are able to rent flags. The membership has many benefits, including a 20% discount on all purchases for new worship flags.

If you aren’t already part of the Fire Catchers VIP Club, click here to join: https://catchthefireworshipflags.com/vip. VIPs receive the BEST of Catch the Fire Worship Flags, including special offers and discounts.